Refund policy

We want you to have a smooth and worry-free shopping experience with Voyagekit ✨

1. Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be:

• Unused, unworn, and in original condition

• In original packaging with all tags and accessories included

• Accompanied by proof of purchase (order confirmation or receipt)

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Final sale or clearance items

• Gift cards

• Items that are used, washed, or damaged after delivery

3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval status. If approved:

• Refunds will be processed within 5–10 business days

• Refunds will be issued to your original payment method only

4. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

6. How to Start a Return

To initiate a return, please contact us directly at support@voyagekit.net and include your order number and the reason for your return.

If you need help at any step, our support team is always here to assist you 💙